survey

Understanding vendor attitudes towards IT and the organization is essential for maintaining and improving the overall quality of vendor performance. This Satisfaction Survey offers a series of questions that an IT department can present to its vendors to get their feedback in order to address issues and improve the vendor performance and overall relationship. 

It would make sense that bigger enterprises would target different areas than smaller enterprises when it comes to reducing IT costs.

However, measures of organization size, such as number of staff, revenue and budget, have little impact when IT leaders decide where to trim IT expenditure.

Info-Tech surveyed IT leaders to find out about their cost reduction activities and behaviors. The survey delved into nine major IT spending areas. To read more, click the link below...

This short video segment features Shane Schick, Editor-in-Chief at IT World as he interviews IBM about some of their key findings from the 2011 mid-market survey. Find out where and how much your peers are investing in IT:

Some key findings from the survey:

Info-Tech Research Group surveyed nearly 300 North American solution providers (systems integrators, independent software vendors, resellers, and managed service providers). And here is a sample of our findings:

Key learning: Partners see Cloud services as out-right replacing, or at least complementing, today's solutions. And many expect even more types of Cloud offerings to emerge!

Printer cost/device management solutions range from tools bundled with a server operating system to software suites that will track everything from IP addresses to cumulative error times for thousands of print devices. IT departments deploy these solutions to reduce administrative workload and supply the business with clear usage statistics to inform cost-saving strategies.

This note will look at enterprise interest in these solutions across four metrics: Number of PCs, IT Budget, Strategic Focus, and IT Investment Style.